Radiajewels

Returns & Cancellations

Any product you would like to return for a full refund must be sent back to Radyajewelry.com within 10 days of receipt of product. Items are eligible for an exchange (same product or store credit) for up to 30 days after the receipt of product.

Contact our Customer Care Team, and we’ll be happy to respond with a resolution. Please be sure to read through our full policy listed below before making your purchase or to answer any questions before contacting your radiajewels.com support team.

WHAT YOU CAN RETURN
We accept returns on items in unworn condition with the original packaging and materials, including gift boxes
Any item that has been in the customer’s possession for less than 30 days from the date the item was delivered.

WHAT YOU CANNOT RETURN
Unfortunately, we are unable to accept certain items for return, These include:
– Items that have already been taken out of the packing and worn.

– Items which lack their original packaging, including gift boxes and certificates of authenticity.

– Items which have been customized or altered to meet customer specifications, like resizing or engraving with an outside jeweler.

– Items which have been in the customer’s possession for more than thirty (30) days from the date the item was delivered.

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